Shipping & Delivery For Merchandise:

Returns & Replacements For Merchandise:

Ordering

WeRideKorea Aims to make the ordering process as user friendly and informative as possible. We Try to keep in touch with the customer uniti the order has been competed and the product delivered. We will happily try to accommodate special order requests and wholesale orders. If at any time during the ordering procees further assistance or information is needed please do not hesitate to contact [email protected]


Payment, Pricing & Promotions

Accuracy of information

Please note that most tour content is subject to change depending on factors such as weather condition, customer interest, the guide speciality. The information featured/advertised is an example of what may occur but may not 100% reflect the actual content and conditions on the tour day. Weride will always strive to deliver a wonderful experience and satisfy your expectations.


Personal responsibility

We can not stress strongly enough the importance of wearing a helmet on even the shortest, easiest ride. Weride will always provide helmets, it is the customers responsibility to use them and wear them correctly. Do not ride without a helmet!

Water is provided by the tour operator. It is the customers responsibility to drink the water and stay hydrated.

Gloves are not provided by the tour operator. It is strongly recommended to bring and wear gloves during the tour. This will prevent discomfort during a minor fall. Basic gloves can be purchased in any convenience store for under 2 USD!

Participants should all wear appropriate clothing, namly flat sturdy shoes and socks above the ankles as well as clothing appropriate to the weather conditions. Customers will not be allowed to join a tour with in appropriate footwear (thongs, flip flops, loose fitting sandals, high heels, bare feet etc). Customers will not be allowed to join a tour with clothing that obstructs movement or rider visibility. Customers with inappropriate attire will be treated according to our late cancellation policy.

You are responsible for your personal health being up to the physical demands of the tour. If you have any questions about a tour’s level of difficulty, please ask us. You are also responsible for compliance with the laws of each country you visit, including all traffic regulations.


Updates and changes:

WeRideKorea sends order updates to keep you informed on the status of your order. If at any time during the procees further information is needed please do not hesitate to contact [email protected]


Updating Account Information

Please email and queries or difficulties regarding updating your account to [email protected]